Fees

Cancellation Fees
The treatment time that you select is reserved especially for you. No-shows or late cancellations create a hole in the schedule, and that missed appointment could have been used by another patient who needs it.

At least 24 hours notice is necessary to cancel an appointment without being charged a cancellation fee.

Patients who do not honor their appointments will be charged a cancellation fee as follows:

• Less than 24 hours notice – 50% of the service price will be charged
• Failure to show – the entire service price will be charged

* No-show and late cancellation fees will be automatically charged to your credit card. Your credit card information will be collected when you create your booking.*

Patients who consistently fail to show up to appointments, or cancel appointments with very short notice, will eventually not be able to book appointments, and will instead have to stay on the cancellation list for their desired day to wait for an appointment.

While we do allow for up to 24 hours to cancel an appointment, if you create multiple bookings and consistently cancel them 24-48 hours prior, you will first receive a warning, and then eventually will not be allowed to create appointments. If you wish to continue treatments, you will instead be put on the cancellation list for your desired day, and we will give you a call if there is still availability for the time that you would like to come in. For this reason, it is important to make sure that  you only create appointments that you are certain that you can attend.

If you have any questions, please do not hesitate to reach out to us. You can email us at info@fleetwoodchiropractic.ca, or call us during regular business hours at 778-593-9625. If you cannot reach us via phone call, please leave us a message.